Fullstory Sub-processor List
Last Updated: June 2, 2026
Fullstory may use Sub-processors to Process Personal Data and assist Fullstory in its provision of the Fullstory SaaS Services. This page provides relevant information about each Sub-processor. Terms used on this page but not defined have the meaning set forth in the Fullstory Master Services Agreement.
Fullstory’s commitments to Customers for the Processing of Personal Data may be found in the applicable Data Processing Addendum.
ENTITY NAME | PURPOSE OF PROCESSING | PROCESSED DATA | LOCATION |
Google LLC | Data storage and processing, security monitoring | Customer data and Customer’s end-users’ data | United States; Germany |
Fastly, Inc. (Signal Sciences Corporation) | Real-time threat detection and prevention; web application Firewall | Customer data and Customer’s end-users’ data | United States |
Salesforce | Customer relationship management solution platform | Customer data | United States |
Zendesk | Customer service platform that supports customer interactions e.g. via email
| Customer data and Customer’s end-users’ data, as is provided by the individual that reached out to Fullstory, such as name, email address, phone number
| United States |
Marketo | Cloud-based Email and Marketing Services tool | Customer data | United States |
OpenAI (optional) | Support various Generative AI features within Fullstory | Customer data and Customer’s end-users’ data | |
Anthropic | Support delivery of the SaaS Services to Customer | Customer data and Customer’s end-users’ data | United States |